Get off your ass and process my order

I was hoping to check the status of my order today and see that it was shipped. But NOOOO. Verizon hasn’t even frickin’ processed my order yet. Yeah … I placed it on the weekend. But shouldn’t that mean that they’d process it on Monday?

I called customer service, hoping that they just hadn’t updated the web yet. No chance. They guy I talked to seemed completely clueless. Even after I gave him my order number, he was like … do you have “this” kind of number? I think he said a location number? Hello … all I have is an order number.

I was really hoping that I’d get my phone before Thanksgiving. Now it looks like I won’t get it ’til Tuesday of next week … that is if they process my order and ship it tomorrow. If they had had an option for faster shipping, I probably would have selected it … I mean the phone was free. But I didn’t even have a choice for shipping.

Talk about crappy customer service. Thanks Verizon. I’m only sticking with you because I’m halfway satisfied with the coverage around here. And I hate change too … LOL.

Mood: annoyed   Heroes